Our Squarespace support experience was not great. There are tons of resources available, but that’s also kinda the problem. There’s too much stuff and it’s not easy to find your way. We went looking for the live chat option, and unfortunately, that wasn’t much better. In order to reach the live chat, we had to fill out three drop-down boxes regarding our issue. Then, it still tries to send you over to an article or email. This repeated multiple times while we were waiting in the queue. They kept trying to send “how-to” articles, instead. Finally, we got on with an agent. But even that was slow. The entire process took around twenty minutes to get a simple answer to our question. And then, how did the support rep help? By sending us another link to a how-to article.
Michael Muchmore is PC Magazine's lead analyst for software and web applications. A native New Yorker, he has at various times headed up PC Magazine's coverage of Web development, enterprise software, and display technologies. Michael cowrote one of the first overviews of web services for a general audience. Before that he worked on PC Magazine's S... See Full Bio
Nothing irks me more than having a client with website issues from a previous developer have me log in to find that they were using unlicensed software that hasn't been updated in years. We use a very minimal amount of third-party plugins on our WordPress sites (our average site uses about 5 in total - all reputable and highly-supported) and make sure that any that we do use have proper licenses so our customers don't have issues down the road.
Blennd built a fully custom WordPress website that is fully mobile responsive. My site traffic has increased more than double. What I was most impressed with is the customer support and customer experience they create. Blennd has a very detailed process that they simplified for me to get to a phenomenal finished product and continue to provide great customer service.
Hey Ben, thank you for all the information. I think web site builders in general are a great tool for novice computer users such as myself. I started my own website and it took me only a few hours to do so! I know I might sound childish, but this is unheard of for me. I used the Wix website builder software which was free of charge, and I am contemplating upgrading to the 2nd plan in order to remove the banner ads.

I’ve always been curious about building my own website for personal use. I see commercials and banners saying how “THEY” are ‘free’ or ‘are easy to use’ or ‘best web builder around’, etc, etc. Not knowing who to believe, I, like many others, used the best resource that money can buy… i Googled! Your site was one of the links that I decided to explore and was impressed off the back. I liked your unbiased thoughts and personal 10+ experience in the field so you know what you’re talking about. So thank you for making our research, any potential pitfalls, future headache, possible regrets that we could’ve suffered by making the the selfless sacrifice by exploring these website building companies for the masses.

Then there are a few providers who offer only dated or unattractive layouts on their free plans, and keep the good designs for their paid plans. Also, free web page builders will restrict the number of pages you can build and keep their most advanced features for paying customers. Webstarts, for example, even blocks your visitors from seeing a mobile-optimized view when accessing the site via a smartphone.
Hello. I’m very thankful to you for finding this information before pursuing getting my website started!! I know absolutely nothing, technical wise, so I need a builder that can assist me with just that. I want to have a site with: my Photography, my Poetry, Verses from the Word, & Encouraging words for the day. Simple, not complicated. Also to where people can interact with me as well if they choose to, & be Facebook accessible. I’m praying that you would be willing to guide me a little bit. I’m a TRUE amateur at this!! Wix.com is who I think I’m going to go through. Please, let me know what you think. I appreciate the information you shared, more than you know!! TY!!

Internet Marketing Guy


Getting your own website used to require a lot of tech wizardry, such as knowledge of servers, HTML, FTP, site registrars, and web hosting services. Thankfully, we now live in the age of easy online site builders. The services included here let you make a well-designed, mobile-friendly site with minimal technical knowledge. They can even take a small or sole-proprietor business to profitability with buy links, online stores, and other money-making options.
Thanks for a great review! My only “con” would be that you didn’t included customer service. But I understand the work it would have involved. I LOVE WIX. I have been with them since they started. But their customer service stinks. I don’t like having to search through a database of questions other users have submitted to find an answer to my problem. They make it hard to find a phone number. Otherwise, besides a few technical beefs I have, it is a great option.

Build A Website


The service was excellent! Every question we asked was answered promptly by friendly staff, and we absolutely love our website and logo designs. The design team was easy to work with and took our direction well. They were able to organize even our most vague concepts and add their own creativity to bring our vision to life. We highly recommend Deluxe.


Hi I’m starting a new non profit org and am looking to get the best bang for my buck. However; I also am thinking about scaling up my site within 6 months or so. I’m considering site builder. Do you think that’s a good option? We’ll have video clips, emails, blogging, PayPal donation button and other options not yet identified. Do you believe this site would be best option?
When you upload, submit, store, send or receive content to or through our Services, you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a business listing you have added to Google Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
We're listed as a recommended WordPress firm on CodePoet.com! Code Poet is a directory of WordPress consultants brought to you by Automattic, the company behind WordPress.com. As the largest operator of WordPress sites (over 20 million and counting), the Automattic team receives a steady stream of requests from people looking for WordPress-savvy web design and software development firms. In response the group started Code Poet, a directory of consultants who specialize in building beautiful and efficient WordPress sites.
We're listed as a recommended WordPress firm on CodePoet.com! Code Poet is a directory of WordPress consultants brought to you by Automattic, the company behind WordPress.com. As the largest operator of WordPress sites (over 20 million and counting), the Automattic team receives a steady stream of requests from people looking for WordPress-savvy web design and software development firms. In response the group started Code Poet, a directory of consultants who specialize in building beautiful and efficient WordPress sites.

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I had a website with domain and hosting at godaddy. My site was deleted completely by godaddy due to a problem in payment processing of my hosting fees. I do have a backup of that website on my desktop. My domain is still registered with godaddy. My question is: I want to revise my site on my desktop before uploading to any hosting provider. I want to make it a responsive design and mobile friendly site. How can I do the revision of my old site on my desktop so that I can finally upload it to my hosting provider?


Advanced interactive functions may require plug-ins if not advanced coding language skills. Choosing whether or not to use interactivity that requires plug-ins is a critical decision in user experience design. If the plug-in doesn't come pre-installed with most browsers, there's a risk that the user will have neither the know how or the patience to install a plug-in just to access the content. If the function requires advanced coding language skills, it may be too costly in either time or money to code compared to the amount of enhancement the function will add to the user experience. There's also a risk that advanced interactivity may be incompatible with older browsers or hardware configurations. Publishing a function that doesn't work reliably is potentially worse for the user experience than making no attempt. It depends on the target audience if it's likely to be needed or worth any risks.

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Getting your own website used to require a lot of tech wizardry, such as knowledge of servers, HTML, FTP, site registrars, and web hosting services. Thankfully, we now live in the age of easy online site builders. The services included here let you make a well-designed, mobile-friendly site with minimal technical knowledge. They can even take a small or sole-proprietor business to profitability with buy links, online stores, and other money-making options.
"We needed a simple web site creation tool. We needed to quickly and easily get an attractive web site. We needed to do all of this without having to work through a “developer.” And, since 1995, I and millions of others have been living in frustration, because that tool has never, ever existed. Never. This tool is the holy grail, a flying unicorn… the loch ness monster… rare and amazing, and something nobody has ever actually seen."
Great reviews, Robert. It’s unique that you bought accounts for all the builders, and showed us your sample sites. Very informative. I’m working on articles for beginners to know what they’re getting into on the web, having built websites for clients since 1998, and found what most confused and overwhelmed beginners. I’ll be linking to this set of reviews in my summary of web builders, if you don’t mind.
Hello Robert, thank you for the comprehensive review. I would really appreciate your recommendation for my specific case (I have studied your review carefully and still I’m not sure). I am an artist and want to build a website showcasing my paintings (photographed high resolution), and an online store selling paintings. It is essential that I can add items to the store on weekly basis. It is also essential the site loads quickly to get high google ranking. Cost is an issue, and I don’t mind a learning curve. I want a clear and clean website, no confusion / getting lost elements. Would you recommend Bold Grid?
When you upload, submit, store, send or receive content to or through our Services, you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a business listing you have added to Google Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.

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Speaking of time savings, website builders save users a ton of time! In today’s fast-paced world, nobody wants to wait days or months for their website to be ready. Website creating services enable job seekers to make resume sites and stores to create eCommerce sites in a matter of hours. If you have something that needs to be online, they can help you easily put it there.
Their templates look quite fresh and offer lots of functionality. The choice is limited to a handful of designs. Also, most of them are paid ones that will set you back $19-$39 (as a one-time payment). It’s also a pity we couldn’t find any blogging functionalities. Once you are happy with your result, you need to publish the site to your own web space. Of course, that’s a lot more complicated than with a hosted website builder as it requires you to set up a FTP connection and upload it to your own web space.

Both of these approaches have now been supplanted for many websites by higher-level application-focused tools such as content management systems. These build on top of general purpose coding platforms and assume that a website exists to offer content according to one of several well recognised models, such as a time-sequenced blog, a thematic magazine or news site, a wiki or a user forum. These tools make the implementation of such a site very easy, and a purely organisational and design-based task, without requiring any coding.
The most important thing to consider with your website is whether or not it's meeting your goals. If you're a small business that is doing quite well with lead generation or reputation, and your website is a part of that funnel, it might be doing pretty well already even if it's not your flavor of beautiful. Break down what you want or expect your site to do: generate leads, support your message, gather data, sell products and so on: if it's performing well at its function, you may be better of investing your time and dollars at other areas of business that need bolstering first.
In situations where you can’t find an included tutorial to meet your needs, you can often find instruction from a variety of web resources. Whether you prefer written instructions or want to see each step in a video, you can find free information online to help you move forward with your design. So, before you think completing part of the setup of the site is too difficult, hope into your favorite search engine and see what if the larger community doesn’t have an answer.
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